Oh Dear! My problem has gotten even worse!
When I first started blogging, I wrote a post on how I answer the phone at work, and how sometimes the words just don't want to come out. (I would put up a link....except I don't know how).
Anyway, I work as a receptionist, so the way I answer the phone represents my company. So when I can't answer it properly, I feel foolish, and I feel like I'm not living up to my potential, or living up to my employers' expectations.
So, when I wrote that blog (way back in March if anyone actually cares to go look for it), I wrote about how I couldn't say these words correctly: "One moment please."
I say this when I'm transferring a call, which, by the way, is what I do with EVERY call that comes in. "One moment please" usually comes out sounding like "Wuhmomeh please." I just need to slow down and relax!
Well, "one moment please" is no longer a problem these days. My new problem? Introducing the company name. I've started stuttering!!!! I'm absolutely mortified! I seriously practice my words when I'm not actually answering the phone. In fact, I've started picking up the phone randomly and saying the words, so that when I have to answer the phone for real, it'll come out the way it's supposed to.
But when there's actually someone on the line, it just doesn't happen! I don't get it! What is wrong with my mouth these days?! I've started praying about it, and if you feel so inclined, (once you're done laughing), can you please offer up a prayer that God would work out my mouth to be able to answer the phone properly? After all, it's only MY JOB.
2 comments:
Just relax - take away the worry of messing up - it will all work out... I've been gone from NHG for a year and sometimes I still almost say "good morning nutri err Superior Technologies" Everyone has bad phone days... relax.
:) so funny! i understand your delimma. i used to answer phones at a office in the city. somedays my tongues was extra twisted. i remember picking up the phone and instead of the usual greeting saying, "Good morning, can i take you picture please??"
!!!! NOW WHERE did that come from? the customer thought it was hilarious so all was good but i was completed freaked out.
:) you're not alone.
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